JMT Technology Group, a leading geospatial and information technology solutions provider, is looking for a Computer Support Specialist.
The Computer Support specialist will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
Participates in technical research and development to enable continuing innovation within Information Systems environment.
Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values.
This individual will provide full-time on site support in our Hunt Valley, MD office for the hours of 11:00 AM - 8:00 PM EST.
Essential functions and responsibilities
Maintain and administer Microsoft Desktop environment, including setup, configuration, daily monitoring, troubleshooting and performance analysis
Perform typical system administrative activities such as user account creation, email account creation, telephone provisioning, backup, restore and issue resolution
Perform software installation including local desktop installation, server installation, LAN/WAN deployments
Assist maintaining software inventory and ensure organization compliance
Maintain current industry knowledge of development concepts, best practices and procedures for Microsoft desktop and software solutions
Coordinate the testing and implementation of all changes, repairs and upgrades
Provide end user support and troubleshooting
Nonessential functions and responsibilities
Perform other related duties as assigned
Required Skills
Bachelor’s degree in computer related field or equivalent experience
2+ years of direct Microsoft solution experience
Preferred Experience
Experience with software asset management, service desk incident management, software deployment tools
Experience with Microsoft stack of software solutions including Windows operating systems, M365 Office suite of products, Azure, Intune, etc.
Experience with Autodesk and Bentley Solutions
Experience with Apple Devices
Working Conditions
This is a full-time on site opportunity in our Hunt Valley, MD office for the hours of 11:00 AM to 8:00 PM Eastern Standard Time.
Workdays will be Monday-Friday.
Work is performed within a general office environment.
Work is generally sedentary in nature but may require occasional standing and walking.
Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
within the office environment.
JMT is an Equal Opportunity Employer M/F/Disability/Vet/Sexual Orientation/Gender Identity, and we are proud to be building an inclusive and diverse workforce.
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