Office Automation Assistant

Salary $46,462.
00 - $53,448.
00 Annually Location Towson, MD Job Type MERIT Job Number 03.
344 04-2023 Department POLICE Opening Date 05/03/2023 Closing Date Continuous DESCRIPTION BENEFITS QUESTIONS Pay Schedule I, Grade 25, Regular Schedule: 35 hours per week A vacancy exists in the Police Department, Professional Standards Bureau.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.
All interested transfer and promotional candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experience on your application.
Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.
A resume will not be considered in determining your qualifications for a position.
Applicants selected for an interview may provide a resume at that time.
You MUST attach your transcript(s) or license(s) to your application.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered.
Proof of licenses, certifications, and/or education must be submitted with each application.
Examples of Duties Under general supervision, participates in the operation, maintenance, security and enhancement of micro- and/or mini-computer systems and associated hardware and software components.
Provides technical support to agency management and computer users.
Operates and maintains agency micro- and/or mini-computer systems, telecommunications networks, and associated equipment, software, and system components.
Identifies and resolves system hardware and software malfunctions.
Installs, maintains, troubleshoots, and repairs equipment.
Backs-up, retrieves, and stores data, tapes, and files.
Installs and configures computer hardware components such as PCs, printers, scanners, network interface cards, modems, and RAM upgrades.
Installs new software applications, upgrades existing PC software, and installs various software fixes and patches.
Assists Office Automation Analysts and others in the operation and maintenance of computer systems.
Provides technical support to agency computer users regarding system hardware and software applications.
Provides guidance to agency management regarding office automation issues.
Maintains security access for computer networks.
Creates databases, spreadsheets, and automated presentations.
Examples of Other Duties: Performs other related duties as required.
(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class.
They may not include all of the essential job functions of each position in the class.
Each position may not be required to perform all of the essential job functions listed.
) Qualifications Two years of experience in the installation, maintenance, security and enhancement of mini- and/or micro-computer systems and associated hardware and software components.
(Possession of a Microsoft Certified Professional (MCP) or A+ certification may substitute for one year of the required experience.
) Proof of Licenses, Certifications and Education Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position.
Diplomas or transcripts must show the applicant's major field of study.
Copies and unofficial transcripts are acceptable.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered.
Proof of licenses, certifications, and/or education must be submitted with each application.
Proof of Degree Equivalency Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc.
(www.
WES.
org) Mail or deliver documents to: ATTN: Office Automation Assistant Office of Human Resources Baltimore County Government 308 Allegheny Ave.
Towson, MD 21204 You MUST attach your transcript(s) or license(s) to your application.
EXAMINATION PROCEDURE Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions.
Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Conditions of Employment Employees hired after July 1, 2022 are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.
Physical and Environmental Conditions: The work of this classification is essentially sedentary, but may include occasional walking, standing, and lifting, and the operation of office equipment.
Medical Examination and Employment Background Investigation Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.
Agency Baltimore County Address 308 Allegheny Avenue Towson, Maryland, 21204 Phone 410-887-3135 Website https://www.
baltimorecountymd.
gov Pay Schedule I, Grade 25, Regular Schedule: 35 hours per week A vacancy exists in the Police Department, Professional Standards Bureau.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.
All interested transfer and promotional candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experience on your application.
Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.
A resume will not be considered in determining your qualifications for a position.
Applicants selected for an interview may provide a resume at that time.
You MUST attach your transcript(s) or license(s) to your application.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered.
Proof of licenses, certifications, and/or education must be submitted with each application.
Examples of Duties Under general supervision, participates in the operation, maintenance, security and enhancement of micro- and/or mini-computer systems and associated hardware and software components.
Provides technical support to agency management and computer users.
Operates and maintains agency micro- and/or mini-computer systems, telecommunications networks, and associated equipment, software, and system components.
Identifies and resolves system hardware and software malfunctions.
Installs, maintains, troubleshoots, and repairs equipment.
Backs-up, retrieves, and stores data, tapes, and files.
Installs and configures computer hardware components such as PCs, printers, scanners, network interface cards, modems, and RAM upgrades.
Installs new software applications, upgrades existing PC software, and installs various software fixes and patches.
Assists Office Automation Analysts and others in the operation and maintenance of computer systems.
Provides technical support to agency computer users regarding system hardware and software applications.
Provides guidance to agency management regarding office automation issues.
Maintains security access for computer networks.
Creates databases, spreadsheets, and automated presentations.
Examples of Other Duties: Performs other related duties as required.
(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class.
They may not include all of the essential job functions of each position in the class.
Each position may not be required to perform all of the essential job functions listed.
) Qualifications Two years of experience in the installation, maintenance, security and enhancement of mini- and/or micro-computer systems and associated hardware and software components.
(Possession of a Microsoft Certified Professional (MCP) or A+ certification may substitute for one year of the required experience.
) Proof of Licenses, Certifications and Education Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position.
Diplomas or transcripts must show the applicant's major field of study.
Copies and unofficial transcripts are acceptable.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered.
Proof of licenses, certifications, and/or education must be submitted with each application.
Proof of Degree Equivalency Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc.
(www.
WES.
org) Mail or deliver documents to: ATTN: Office Automation Assistant Office of Human Resources Baltimore County Government 308 Allegheny Ave.
Towson, MD 21204 You MUST attach your transcript(s) or license(s) to your application.
EXAMINATION PROCEDURE Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions.
Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Conditions of Employment Employees hired after July 1, 2022 are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.
Physical and Environmental Conditions: The work of this classification is essentially sedentary, but may include occasional walking, standing, and lifting, and the operation of office equipment.
Medical Examination and Employment Background Investigation Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.
Employment Benefits for Full-Time, Merit or Classified EmployeesBaltimore County General Government offers the following benefits to full-time,merit or classified employees.
Some benefits vary for sworn employees of the Police and Fire Departments.
New employees are eligible for benefits upon hire, unless noted otherwise.
Equal Opportunity EmployerBaltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
Smoke free workplaceAll Baltimore County offices are smoke free.
Drug free workplaceBaltimore County provides a drug free workplace.
Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
SalaryAnnual Salary review - Step increases may be granted on anniversary date based on satisfactory job performanceGeneral Increases - Cost of living increases and adjustments may be granted as legislated.
Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.
Employee Assistance ProgramOur Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health InsuranceHealth Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date.
New employees must enroll within thirty (30) calendar days of hire.
Plans offered include:Medical, Prescription, Dental and Vision insurance.
Flexible Spending AccountsOpportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Life InsuranceEmployees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000.
Employees contribute a portion of the premium through monthly payroll deductions.
The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
RetirementEmployees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions.
Paid LeavePaid benefits listed below vary depending upon the Classification.
Sick LeaveVacation LeavePersonal LeaveHolidaysBereavement LeaveJury LeaveMilitary LeaveBaltimore County Employees Federal Credit UnionMembership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Direct DepositPayroll through direct deposit to the financial institution selected by employee is required.
Educational Assistance70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position.
Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.
Deferred CompensationNationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
DisclaimerThis is only a summary of benefits and policies in Baltimore County.
Any benefit or policy may be changed at any time at the discretion of the administration.
This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.