Description: CLIENT CARE REPRESENTATIVE
About Faces currently has an opening for Full and Part-Time Client Care Representatives to work in our Towson and Pikesville locations.
Must be able to work Weekends!
About Faces Day Spa & Salon, Maryland's Choice for exclusive day spa services and products has a current opportunity for individuals with exceptional customer service skills and a love for beauty and wellness to join our Client Care team.
To be successful in this role you must:
Love people and delivering extraordinary service in every interaction.
Thrive in a very fast-paced environment.
Resolve problems easily and efficiently.
Attention to detail, multi-tasking, and organizational skills as well as stress management.
Why About Faces?
Be a part of a family-run business.
With that comes a commitment to your success.
About Faces is dedicated to your continuing education, both personally and professionally.
Benefits package w/medical, dental, vision, short term disability, 401(k), & Paid Time Off.
Team Member discounts to include all service areas (hair, nails, massage, skin, and retail products)
Requirements:
Prior spa/salon experience helpful but not required.
Minimum 3 years’ experience in a customer-centered, retail or service-oriented environment.
(Hospitality, Restaurant, or High Touch Retail)
Basic computer skills.
Minimum of high school diploma or GED, prefer some college.
Problem-solving and strong communication skills are a must.
This is a great opportunity for people-minded individuals interested in the beauty and spa industry.
We are always looking for individuals seeking to begin a career in this field.
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