The Leasing Manager will manage a residential property by supervising the property, leasing representatives and office activities while also interacting and assisting residents.
Reports to the Regional Property Manager.
Responsibilities and Duties: (included but not limited to)
Oversees the daily workflow of the leasing office and the leasing representatives.
Guides and directs the team as needed and in accordance with company policy and disciplines as necessary.
Assists the Regional Property Manager in the development and training of new hires and annual performance reviews of leasing staff.
Interacts with residents to assist with rental payments, service requests, and any other related items.
Complies with company policies, procedures, safety protocols, Fair Housing and other applicable laws and regulations.
Maintains open communication between the service and leasing staff to ensure successful teamwork.
Follows emergency protocol and completes necessary reports for all emergencies that occur before, during, and after business hours.
Ensures that the leasing office and model are maintained and in good condition.
Communicates pertinent information to the Regional Property Manager regarding issues involving the property, residents, and staff.
Ensures the property is maintained by inspecting the grounds daily and performing monthly building inspections.
Inspects all vacant units prior to resident move in and communicates findings to the Service Supervisor.
Coordinates and participates in eviction processes.
Maintains a professional, approachable demeanor towards residents and employees.
Coordinates the monthly work schedule for the leasing team.
Completes and approves payroll for site team.
Completes RentMax renewal process.
Accompanies service staff for move out inspections and completes move out paperwork.
Communicates pertinent information to residents and applicants, as necessary.
Appears in court as the company representative as needed.
Assists previous residents with reviewing and answering questions regarding move out charges.
Advertising vacancies through approved marketing activities.
Works with local police and courtesy patrol to give and receive information regarding security and crime, when necessary.
Attentive and cautious with regards to the overall security of the property, keeping all keys in your possession, not to be handed to unauthorized person, including contractors.
Monitor the key box and key logs daily to ensure all keys are accounted for at the end of each day.
Manages delinquency through persistent resident contact.
Qualifications:
Excellent written and verbal communication skills.
Excellent organizational skills and attention to detail.
Ability to motivate others.
Proficient with Microsoft Office; experience with Yardi Systems
Must be able to work weekends and/or events on a rotating schedule.
Two years of management experience
Requirements:
High school diploma or equivalent
Prolonged periods of walking the property, sitting at a desk, and working on a computer.
Must be able to lift fifteen pounds at times.
Always presents a neat and professional appearance.
Valid Driver’s License, personal vehicle, good driving records and insurance
Must provide current contact information such as phone number and email address.
Benefits Offered: (after 60 days of employment)
Medical Insurance
Dental Insurance
Vision Insurance
401k
Short- & Long-Term Disability Insurance
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