Financial Aid Specialist

Job Summary Towson University (TU) is one of the nation’s top 100 public universities.
Located north of Baltimore, TU currently enrolls more than 19,000 students and is the second-largest university in the prestigious University System of Maryland.
Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community.
The Financial Aid Specialist will assist the Financial Aid Department in the delivery of Financial Aid Services to students and their parents by facilitating the management and disbursement of funds.
Responsibilities and Duties Review and Process Aid Status Change Reports: Review reports to ensure compliance with federal regulations such as over-awards, Pell LEU issues, loan limit issues, CFLAGs, etc.
, and adjust budgets and awards as needed.
Review and adjust budgets and aid based on changes in enrollment during the schedule change (drop/add) period.
Review and process aid adjustment requests such as housing status changes, additional loan requests, part-time adjustments, etc.
Participate in financial aid outreach such as: Freshman/transfer orientations High school financial aid nights Admissions Open Houses and recruitment events Maintain current knowledge of federal/state regulations and institutional policy.
Assist department with creating and improving office process and policies.
Includes but is not limited to: Assist with development and maintenance of financial aid policy and procedures manual.
Coordinate with other offices on campus such as Billing, Registrar, Admissions, etc.
Attend financial aid workshops, training sessions, and conferences.
Other duties as assigned by Director or Senior Associate Director.
Maryland Higher Education Commission (MHEC): Assist in processing MHEC Credit Completion Reports.
Assist in reviewing and processing enrollment verifications reports.
Assist in reviewing and processing MHEC Housing Verifications.
Scholarship Unit-Customer Service: Correspond with students and parents by phone, email, and chat.
Occasionally assist financial aid call center as an on-call advisor.
Telework may be available for this position up to two days per week following the completion of 90 days of service in good standing.
Qualifications and Skills Required: Bachelor’s degree and two years of financial aid office experience, an Associate’s degree and four years of financial aid office experience, or a high school diploma and six years of financial aid office experience.
Preferred: Experience processing financial aid in a PeopleSoft Campus Solutions system.
Salary and Benefits Targeted Hiring Range is $50,000 - $55,000 and full University benefits that include 22 days of annual leave, up to 15 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission.