Exciting Sales & Service Associate Opportunity @ Dyson! (Milford Mill)

*****IF INTERESTED, PLEASE REPLY WITH YOUR RESUME***** The Dyson Service Center in Milford Mill is hiring! This fantastic opportunity offers: - $1,000 sign on bonus - Extensive job training - Full Benefits including medical, dental, vision, 401k and much more - Generous employee discount - Three weeks of paid vacation + separate holiday and sick pay - Great hours and back-to-back days off - Eligibility for a monthly bonus - Long term career growth potential About Us: Dyson launched in the US in 2002, and since then operations have grown exponentially.
Our US headquarters is based in Chicago's Fulton Market neighborhood.
We also have employees working in field sales, our service centers, and in our growing number of Beauty and technology Demo Store’s across the country.
About the Role: - This is a full-time position that includes a competitive hourly rate plus monthly bonus opportunity.
- Responsible for the proper diagnosis, troubleshooting and repair of Dyson customer products to include vacuums, fans, air purifiers, hair dryers and other products - Properly manage parts usage and inventory as required and/or directed - Communicate information on other Dyson products to promote cross-selling opportunities and services to existing customers to drive revenue and achieve conversion rates - Input customer sales information into Dyson POS system in order to process orders efficiently - Submit daily/weekly reports of products and customers serviced; complete other reporting as necessary - Ensure all process activity is communicated and Dyson service levels are understood and exercised - Assist Service Team in escalated repair instances About You: - 6+ months in a customer service and/or sales related position - High level ability to troubleshoot product faults and provide proper resolution.
Basic electrical and mechanical knowledge preferred - Strong written, verbal and interpersonal communication skills; strong presentation skills required - Experience using Microsoft Office, including Word, Outlook, and Excel required; SharePoint experience a plus - Ability to lift and move up to 50 lbs.
- High School Diploma or equivalent required - Must be at least 18 years of age