Volunteer & In-Kind Donations Coordinator

Grassroots is seeking a *Volunteer & In-Kind Donations Coordinator* who is responsible for the recruitment and support of agency volunteers and the solicitation and acquisition of in-kind donations.
*The general schedule for this position follows normal first shift office hours Monday - Friday, however this position requires some evenings and weekends.
Must be able to adjust schedule based upon program needs*_*.
*_ *Education and Experience:* * High School Degree and experience in Human/Social Services or Community Services field.
* Knowledge with Microsoft Office Software; including Word, Excel, PPT, Outlook, etc.
* Familiarity with a volunteer management system (currently using Volgistics software).
* Ability to complete CPR/First Aid certification.
* Possession of a valid driver’s license required.
*Primary Responsibilities:* * Recruit, interview, and provide orientation for volunteers.
* Develop volunteer positions and assignments.
* Oversee ongoing volunteer activities in conjunction with agency staff.
* Support staff, volunteer and guest needs at the Shelter, Day Resource Center (DRC) and the Crisis Centers.
* Recognize volunteer achievements and participation.
* Submit volunteer monthly and annual reports and satisfaction survey.
* Responsible for assisting with answering incoming calls on the business line among a team of volunteers and shelter staff.
* Order supplies for the Emergency Shelter employees and Executive Director.
* Solicit, obtain, and manage In-Kind donations for the organization.
* Respond to donation inquiries on the Info account.
* Update Sign-Up Genius for dinner meals, monthly ‘current needs’ list, Target community/charity, and Amazon registries.
* Assemble housewarming kits for residents departing the Emergency Shelter.
* Maintain donation logs for shelter, dinner meals, and DRC with volunteer support.
* Forward volunteer images and content to Director of Marketing for social media.
* Oversee the volunteers who send thank you/acknowledgement email and letters to donors.
* Collect household items for shelter residents moving to stable housing.
* Manage gift card solicitation, client requests, and donor partnerships for annual programming, events, and other celebrations.
* Serve as liaison with all relevant partnerships, foundations and manage all associated tasks and communications with them.
* Maintain recreational supplies, toys, playroom, arts, and crafts materials.
*Secondary Responsibilities: * * Develop relationships with individuals and community groups.
* Represents the agency at community events and conduct presentations.
* Recruit volunteers for shelter landscaping improvements to include watering gardens, trimming hedges, and storing equipment.
* Share lobby coverage with Family Shelter staff when Security is completing rounds of the facility.
* Other duties as assigned.
*Agency-wide Responsibilities:* * Participates in supervision, in-service training, and staff meetings.
* Maintains good working relationships with co-workers and positively contributes to group morale.
* Completes all administrative duties including time sheets, leave requests, etc.
* Participates in special task forces, committees, or special projects as needed.
* Uses appropriate channels of communication to resolve conflicts with other staff.
* Interacts with staff, clients, and visitors in a professional and courteous manner.
*Skills and Abilities:* * Empathetic to the needs of others.
* Excellent written and communication skills.
* Ability to develop and maintain relationships with individuals and community groups in Howard County.
* Strong attention to detail and possesses good organizational skills.
*Work Conditions:* * Donations tasks require the ability to move, lift, bend, carry, and manipulate items including boxes, bags, and supplies, etc.
on a regular basis.
* Must be able to lift to 50 lbs.
* Flexible work schedule to include weekend and evening events, as needed.
* Overnight travel is not required.
*Supplemental Grassroots Rewards & Incentives * Grassroots offers to pay 100% of the expenses for its employees wishing to take advantage in the following areas: · Licensure and/or Renewal (ex.
Clinical, Nursing, Medical, etc.
) · CEUs · Professional Trainings and/or Conferences · Field Certifications · Automatic wage increases for Certifications achieved while employed.
· $250 Hiring Bonus for full completion of Onboarding and HR trainings.
– w/stipulation that they are completed as scheduled by Grassroots.
· $500 Retention Bonus – w/ stipulation that the employee is in positive standing and meets probation.
· Small Loan Option at 0% Interest for 1 year We do not offer Tuition Reimbursement.
This is strictly funding available for professional development and/or training.
\*\*All incentives and/rewards are subject to the employee meeting the required policies and procedures, including, but not limited to, agency’s 3-month probationary period, performance metrics, and/or signed agreements prior to registration and authorization by Grassroots leadership\*\* Job Type: Full-time Pay: $20.
00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Employee assistance program * Employee discount * Health insurance * Life insurance * Paid time off * Professional development assistance * Retirement plan * Vision insurance Schedule: * 8 hour shift * Day shift * Evenings as needed * Evening shift * Monday to Friday * Weekends as needed Education: * High school or equivalent (Preferred) Experience: * Volunteer management: 1 year (Preferred) * Public relations: 1 year (Preferred) * Customer relationship management: 1 year (Preferred) * Microsoft Office: 1 year (Preferred) * Sales: 1 year (Preferred) * Donations management: 1 year (Preferred) * human services: 1 year (Preferred) * Social work: 1 year (Preferred) * Behavioral health: 1 year (Preferred) Shift availability: * Day Shift (Required) * Night Shift (Preferred) Ability to Commute: * Columbia, MD 21044 (Required) Ability to Relocate: * Columbia, MD 21044: Relocate before starting work (Required) Work Location: In person